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①Professional design team at your service.

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⑧We are the factory with SEDEX audited.

⑧Once you generously offer us a first chance to do business with you,we will become your reliable partners forever.

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Tel:+86 755 29023436

Fax:+86 755-29023395

Website:http://www.jafonbeauty.com

Email:sales@jafonbeauty.com

Address:7F, Building F, Bafangzhigu industrial, #10 Huanguannan, Junzibu, Guanlan Town ShenZhen China

Industry News

To return makeup brushes

Source:NetWork Author:Jafon makeup brushes factory Addtime:2018-09-14 Click:
Today, our inspector came to me angrily; she showed me the sponge applicators returned from one customer. I was surprised by the deformity sponge applicators.All the sponge applicators are melt together, it is hard to separate them by hand, and the handles are also melt. The inspector was very angry about such sponge applicators are returned to us.Obviously, it is not our quality problem, because our working condition is not so hot, in fact not hot at all. So, it should be the customer’s problem. But they returned the products and required replacements.I believe no makeup brush manufacturer can accept such returns, if it is really our quality problem; we will certainly replace them, however, if the problem is caused at customer side, it is unreasonable for us to afford such lost.Therefore, we should claim that: if you would like to return our makeup brushes or sponge applicators, please firstly contact us and let us know the reason, also send us the defects pictures, we will check and advise if returns are acceptable; if we confirm the returns, we will send you an RMA# for track, only after you get the RMA#, you can return the makeup brushes or sponge applicators, after getting your returns, we will send you the replacements ASAP.